Privacy Policy

Introduction

ScaleBIG ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website scalebig.com (the "Service") or engage with our marketing and business services.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• • Register for our services or create an account
• • Fill out contact forms or request information
• • Subscribe to our newsletter or marketing communications
• • Participate in surveys, contests, or promotions
• • Contact us directly via email, phone, or chat

This information may include your name, email address, phone number, company name, job title, business address, and any other information you choose to provide.

Usage Information

We automatically collect certain information about your device and usage of our Service, including:

• • IP address and geographic location
• • Browser type and version
• • Operating system and device information
• • Pages visited and time spent on our website
• • Referring website and search terms used
• • Clickstream data and user interactions

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the information we collect for various purposes, including:

• • Providing and maintaining our services
• • Processing and fulfilling your requests
• • Communicating with you about our services
• • Sending marketing and promotional materials (with your consent)
• • Analyzing and improving our website and services
• • Detecting and preventing fraud or security issues
• • Complying with legal obligations
• • Personalizing your experience and content

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are contractually obligated to keep your information confidential.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to confidentiality agreements.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• • SSL encryption for data transmission
• • Secure servers and data centers
• • Regular security audits and updates
• • Access controls and authentication
• • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• • Access: Request a copy of the personal information we hold about you
• • Correction: Request correction of inaccurate or incomplete information
• • Deletion: Request deletion of your personal information
• • Portability: Request transfer of your information to another service
• • Objection: Object to certain processing of your information
• • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Marketing Communications

With your consent, we may send you marketing emails about our services, industry insights, and promotional offers. You can opt out of these communications at any time by:

• • Clicking the unsubscribe link in any marketing email
• • Contacting us directly to request removal
• • Updating your preferences in your account settings

Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your account or services.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy and rights.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our Service after such changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: